Customer Satisfaction Guarantee

At Mustard Street wear, we stand by our Hawaiian shirts and are committed to providing our customers with high-quality Hawaiian shirts and exceptional craftmanship.. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction with every purchase. Therefore, we have established the following Customer Satisfaction Policy:

Return Policy:

If, for any reason, you are not satisfied with your Hawaiian shirt purchase, you can return the item within 7 days from the date of delivery.

Conditions for Return:

  1. The item must be in its original condition, unworn, and with all original tags attached.

  2. The return request must be initiated within 7 days of receiving the item.

Return Process:

To initiate a return, please follow these steps:

  1. Contact customer service: e-mail: deanmalimurray@gmail.com or you can log into the www.mustard-streetwear.com and contact  customer service through the message app..

  2. Pack the item securely in its original packaging, including all tags.

  3. Ship the item to the address provided in the return confirmation email.

Return Shipping Costs:

Please note that the customer is responsible for the return shipping costs. We recommend using a trackable and insured shipping method to ensure the safe return of the item.

Refund Process:

Once we receive the returned item and verify its condition, we will process the refund to your original payment method. Please allow 5-7 business days for the refund to be reflected in your account.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our Customer Support team immediately at dean.murray@mustard-streetwear.com or the instore messaging app.. We will work with you to resolve the issue promptly.

At Mustard Streetwear, we value your satisfaction and strive to make your shopping experience enjoyable. If you have any questions or concerns regarding our Customer Satisfaction Policy, please do not hesitate to contact us.

Thank you for choosing Mustard-streetwear for your Hawaiian shirt needs.

Sincerely,

Mustard Streetwear Customer Support Team